Chelmsford, Essex
£23,166 - £24,717 pa
16 May 2017
05 Jun 2017
Contract Type


FTE Salary £23,166 - £24,717 pa

25-37 hours per week (flexible)

An exciting opportunity has arisen for a Family Support Adviser, to join our valued team the ideal candidate will be committed to helping families at the most challenging of times, supporting families with warmth and empathy whilst maintaining a calm and professional approach in the face of highly emotive circumstances.  They should have previous family support experience in either a health, education, social care or third sector setting, together with a good understanding of the statutory entitlements for health related benefits and educational support:


To provide consistent and current information, sound advice, practical and emotional support to families (parent carers) with children/young people (aged 0-25) with SEND across a wide range of issues including:-

  •         Disability Living Allowance including preparing for and attending appeals and tribunals
  •         Personal Independence Payment; Family Fund; Carers Allowance;
  •         Employment Support Allowance and other financial support including tax credits and debt advice. 
  •         Housing and social care issues. 
  •         All SEND educational issues including support and representation at tribunals;
  •         New Independent IAS responsibilities; SEN support;
  •         Independent Support offering impartial advice and support.

Office based in Chelmsford with ability to travel across Essex, especially in Mid and South Essex.  Own transport is essential.

No CVs, please complete the application pack and return by email by clicking apply. To be received no later than 3pm on Monday 5th June 2017.  Unfortunately we are not able to consider any applications received after that time.

Interviews will be held at our Lancaster House premises, week commencing 12th June 2017.  Please indicate on your application any days when you would NOT be available for interview if short listed.

Please see supporting documents below.